The location is excellent, next to the train station. The hotel looks and feels upscale.
Zak
أكتوبر ٢٠٢٤
Everything! This hotel was phenomenal from the moment you walked into the richly scent- infused lobby, to the very courteous and professional staff, gorgeous views of tokyo station from the elevator, to the beautifully appointed room with the amazing bathroom and incredibly comfortable bed, clean robe and pajamas for us every day. The attached mall, restaurants, and underground entrance to Tokyo station were such a bonus. After spending a week here, we didn't want to leave! I ran the marathon, and this hotel was steps from the finish line, as well as conveniently located near the running path around the lovely Imperial Palace grounds.
Tanya
مارس ٢٠٢٥
The room is just renovated and looks very new and stylish with wood decoration. I like the charging area with type c, usb-a and socket on both sides of bed. You can get all the utilities in the room and they even provide bath salt. The corridor in the room is barely enough for opening two big luggages. The bath tub and showering area is separated, with quite new equipped bath tub. The water power is good. The toilet has chair for ladies to make up which is good. It takes around 7-8 mins walking fr the middle of the station and takes around 7-8 mins walk to the bus terminal to airport.
Cathy
مارس ٢٠٢٥
There is a choice of Western or Japanese breakfasts in different dining areas. We had the Japanese breakfast. Very "authentic" in a good way. Some may find that a little palate challenging, but we loved it. The rooms are compact as one would expect, but very comfortable. The staff were exceptional. Great location to be just next to the Tokyo central station. Though the area itself is very business like, it is so easy to get on train and be somewhere exciting and buzzing in a very short time. Makes getting onto the Shinkansen a breeze.
John
فبراير ٢٠٢٥
The Marunouchi team was absolutely lovely, we had some trouble with our Shinkansen tickets and the concierge went out of his way to help us figure the process out. The location of the hotel itself is also just fantastic, you are connected to the underground of Tokyo Station and can wander right in and go anywhere!
Renata
يناير ٢٠٢٥
Amazing location and truly traditionally named hotel! The staff is makes you feel the true Japanese hospitality! The facilities are a little old however it is managed in pristine condition!! The cleaning is perfect and the room size is roomier than other business level hotels Also they are currently going under renovation so I can expect that the rooms will be very much upgraded:) One important info is, even though they are going through renovation I haven’t seen any sign of construction going on, which was great. No worries on staying there! Will definitely visit here again.
Myunghee
ديسمبر ٢٠٢٣
We have a standard room with a very comfortable bed and a surprising amount of space for Tokyo. From the 10th floor, we had a fascinating view of the Tokyo Station below, it look like a model Railway set from the 10th floor. The sound installation was adequate so the noise from the railway did not disturb our sleep. All in all, it was an extremely comfortable stay and it’s proximity to the Tokyo station, made it very easy to get around.
Robert
فبراير ٢٠٢٣
A luxurious hotel located directly across the road from Tokyo Station. We loved this location. Only a 10 min walk to the Imperial Gardens and just 2 mins to the train station. Plenty of shops and restaurants in the basement B1 level of the hotel and a 7/11 just behind the hotel. The staff on the 24 hr reception desk are extremely polite and helpful. The room was spotlessly clean, with good beds and linen. The bathroom was small but had luxurious toiletries and generous amounts of towels/robes etc.. The breakfast buffet in the French restaurant was delicious, with plenty of choice and the loveliest of staff. Overall, a perfect start to our Japanese holiday.
Romola
مايو ٢٠٢٤
This was one of the pricier hotels we booked, but Tokyo is expensive and you get what you pay for. This hotel is in a perfect location for train travellers and the room was lovely! Comfortable beds and the bathroom was large and pleasant to use. No view, but I think that would have cost even more. The staff were nice, and the concierge spoke excellent English and helped us with directions and attractions. We would stay here again when in Tokyo!
Rinigirl
سبتمبر ٢٠٢٤
Excellent commuter location to explore the rest of Japan. We stayed 3 separate nights leaving our luggage which on return was already in our rooms.
Alexandra
سبتمبر ٢٠٢٣