Marunouchi Hotel

When we arrived after a long journey we were promptly checked in with such ease and friendliness, from the start to the end of the stay we truly felt welcomed and cared for by the reception staff. Our room was spotless and well equipped with everything we could have wanted and more. Truly one of the most comfortable rooms I've ever stayed in, ours had wonderful views of Tokyo Station below, seeing the Shinkansen come and go was a treat. Being literally next door to the station was so convenient, a major asset for this hotel. For breakfast we always went to the in house French restaurant where we were well looked after and it was managed superbly with very courteous staff and management. I also want to commend/shoutout Mr Taguchi who was the chef in the in-house steak restaurant for delivering us a truly memorable dining experience, it's something my brother & I will remember with deep fondness. Overall I was beyond impressed by this hotel, they helped make our 3rd time in Japan very special. Should we return to Tokyo in the near future I will be looking to stay at this property again without hesitation.

I recently stayed at the Marunouchi Hotel in Tokyo, and it was a wonderful experience. Located in the vibrant Marunouchi district, the hotel offers a perfect combination of convenience, comfort, and elegant Japanese design. The hotel’s central position is ideal for exploring Tokyo. It’s within walking distance of Tokyo Station, making travel around the city and beyond very easy. The surrounding area is filled with shops, offices, and attractions, making it a great base. The rooms are spacious, stylishly decorated, and immaculately maintained creating a welcoming atmosphere. The bed was extremely comfortable, only fault like most beds in Japan is the bed is up against a wall so getting in and out of bed makes it hard. The staff at the front desk and concierge were very friendly, attentive, and eager to assist with any requests. They even went above and beyond to help us when our luggage was lost with Singapore Airlines, which was a huge help and relief, it made our stay much smoother once we had the bag returned in a day. Marunouchi Hotel provides great service and comfort, making it a superb choice for travelers seeking a luxurious stay in Tokyo’s prime location. I highly recommend it.

Everything from staff, friendliness, attentiveness, willingness to flex a little on check in time (unlike some other Japanese hotels). This was the first where I experience a bit of international service standard - not that Japanese standard is bad by any means. But it proofs adapting to international norms for international guests i.e. checking bit early is a refreshing experience. I was in a Double or King Room with view directly above the Tokyo station, great for train enthusiast. Noise insulation was excellent, even for a picky person like myself. Renovated bathroom, with classic styling was a big plus. Big sized shower AND bath! for Japanese and international standard! Cleanliness and location are superb. I will without a doubt stay here again and bring the kids! Please keep your prices the same!

Have stayed here before. We visit Japan multiple times each year as we are travel bloggers and have a Youtube channel exclusively about Japan. The staff is very attentive here, and the location is the #1 item for us. Sato-san who is deputy manager for guest services recognized us as we walked in this last time. His English is excellent. We prefer staying around Tokyo Station rather than the other major stations in the city. Its more reserved and less flashy/trendy. Basically its a more upscale area, and this hotel is the same. Luxurious common areas and the rooms are very well designed and bedding is great. The in room amenities are abundant and very nice touches. Other than the hotel within the station itself, you can't beat this proximity. Literally steps away from the north Marunouchi exit and the elevator from the reception area stops at street level (to the station gates) as well as one level below in the underground shopping area with a Krispy Kreme Donut shop on one side, a 100 yen store on the other and City Bakery across the corridor. Now that's a plus!

Excellent location as it was connected to the Tokyo Station and also, being the in the classy/business area of Chiyoda where I can go for long runs around the Imperial Palace is a big plus point! This is our 6th or 7th time staying here and we have stayed in nearly all the versions/size type of rooms. For those with family/kids, the larger rooms are excellent and even the regular twin bedrooms are spacious enough. The bathrooms come with showers and bath tubs and are very spacious, modern and very clean.